Refund & Cancellation Policy
Last updated: [15-01-2026]
At UV Design, we prioritize transparency and customer satisfaction. Please read this Refund & Cancellation Policy carefully before making a purchase.
1. Digital Products (Source Code / Templates)
Due to the nature of digital products:
- ❌ No refunds after delivery
- ❌ No cancellations once the product is shared
- ❌ No refunds for change of mind
Please review product details carefully before purchasing.
2. Services (Website / App / Design / Marketing)
Refunds for services are handled as follows:
- If work has not started → Partial refund possible
- If work has already started → No refund
- If project is completed → No refund
Refund decisions are at the sole discretion of UV Design.
3. Payment Errors
If payment is deducted but order is not confirmed:
- Contact us within 24 hours
- Valid cases will be refunded within 5–7 business days
4. App Store / Play Store Rejection
UV Design is not responsible for:
- Google Play policy changes
- App rejection or suspension
- AdMob or account-related issues
No refunds will be issued for these reasons.
5. Refund Processing Time
Approved refunds will be processed:
- Within 5–10 business days
- Refunded to the original payment method
6. Contact for Refund Requests
📧 Email: uvdesignteam@gmail.com
Please include:
- Order ID
- Payment proof
- Reason for request
UV Design
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